Shipping & Delivery

How long does order processing take?
Orders are typically processed within 1–4 business days after payment is received. Processing times may vary during high-volume drops, holidays, or unexpected issues.

How long does shipping take?
Shipping times vary depending on your location and the carrier selected. Estimated delivery times are provided by the carrier and are not guaranteed.

Will I receive tracking information?
Yes. you will get tracking information based on the order.

What happens if I enter the wrong shipping address?
Customers are responsible for providing an accurate shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for re-shipping fees. Orders cannot be modified once placed.

Do you ship internationally?
Typically yes. International shipping is available. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Why hasn’t my tracking updated yet?
Tracking updates depend on the carrier. Delays can occur due to carrier processing, weather, customs, or other factors outside our control.

What happens if my package is delayed?
Carrier delays may occur. Loyalty Graphics is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

What if my package is lost or stolen?
Once a carrier marks a package as delivered, Loyalty Graphics is not responsible for lost or stolen packages. Please contact the carrier directly for assistance.

Returns & Exchanges

Do you allow exchanges?
Yes — size exchanges only. Requests must be made within 7 days of delivery and are subject to availability. Customers are responsible for return shipping costs.

What is your return policy?
All sales are final. We do not offer refunds.

What if my item doesn’t fit the way I expected?
Our clothing is designed with an oversized fit, and sizing details are provided. If the wrong size was ordered, you may request a size exchange within 7 days of delivery, subject to availability.

What condition must items be in for an exchange?
Items must be unused, unworn, and unwashed, with all original tags intact.

What if my item arrives damaged or defective?
Contact us within 7 days of delivery with your order number and clear photos of the issue. Approved cases may qualify for a replacement or store credit at our discretion.

Can I cancel or change my order after placing it?
Only sizes can be changed sometimes but besides that no orders cannot be canceled, modified, or refunded once placed.

Products, Size & Quality

How do your clothes fit?
Most Loyalty Graphics garments feature an oversized fit. Please review size charts and product descriptions carefully before ordering.

Are your hoodies heavyweight?
Typically, yes. Most hoodies are heavyweight, though exact details are listed on each product page.

Are your designs meant for everyday wear or statement pieces?
Both. Our pieces are designed to be worn daily while still standing strong as statement garments.

How would you describe your quality?
We prioritize high-quality garments and construction across every drop. Quality and durability are core to the brand.

Do you emphasize quality control?
Yes. We carefully select garment bases, materials, and design methods to ensure consistency and longevity.

How should I care for my garment?
Care instructions are included on each product. Proper care will help maintain the quality and appearance of your piece over time.

Do colors look exactly the same in person as online?
Mostly yes but colors may vary slightly due to screen settings, lighting, manufacturing processes, or dye lots. Minor variations are normal and do not qualify as defects.

Drops & Restocks

Are Loyalty Graphics releases limited?
Most drops are one-time releases, though select items may be restocked at our discretion.

Will sold-out items be restocked?
Some items may return, but restocks are not guaranteed unless stated otherwise.

Do you offer early access to drops?
Yes. Early access may be available to email or SMS subscribers for select releases.

How can I stay updated on drops and announcements?
Subscribe to our email or SMS list to receive drop notifications, early access opportunities, and exclusive updates when available.

About Loyalty Graphics & Design Meaning

What is Loyalty Graphics?
Loyalty Graphics is a clothing brand driven by the value of loyalty — to your vision, your purpose, and others. Each design is carefully created to stand strong visually while holding deeper meaning for those who look beyond the surface.

Is Loyalty Graphics a religious brand?
Loyalty Graphics is values-driven. While not explicitly religious, many designs carry symbolism that may resonate deeply with those of faith.

Do your designs have meaning?
Yes. Every design carries its own unique meaning while tying back to the core value of loyalty. Some symbolism is shared across the brand, while other elements are specific to individual drops.

Community & Social Media

Can I tag Loyalty Graphics on social media?
Yes. We encourage customers to tag us.

Will you repost customer photos?
Yes. If you tag Loyalty Graphics, we may repost your content. If requested, we’re happy to tag or credit you.

Do you work with ambassadors or collaborators?
Yes. We are open to ambassadors and collaborations when aligned with the brand.

Accounts, Privacy & Policies

Do I need an account to order?
No. An account is optional but allows you to view order history and manage your information more easily.

Is my personal information safe?
Yes. Payments are processed securely through trusted third-party providers, and we do not store full credit card information.

Where can I read your full policies?
Please review our Terms & Conditions, Privacy Policy, and Shipping & Return Policy for full details.

Contact

How can I contact Loyalty Graphics?
For any questions or concerns, please use our Contact Us page to reach out. We’ll get back to you as soon as possible from real.loyaltygraphics@gmail.com